Refund and Returns Policy

Thank you for shopping at Review Viral!

We value your satisfaction and want to ensure a smooth and hassle-free shopping experience. Please review our Refund and Returns Policy below:

1. Returns

  • Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. A receipt or proof of purchase is required.
  • Time Frame: You have 30 days from the date of delivery to initiate a return.
  • Non-returnable Items: Certain items, such as gift cards, downloadable software products, and health and personal care items, cannot be returned.

2. Refunds

  • Inspection and Approval: Once your return is received and inspected, we will send you an email notifying you of the approval or rejection of your refund.
  • Processing Time: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.
  • Partial Refunds: In certain situations, only partial refunds are granted (e.g., items not in their original condition, damaged or missing parts for reasons not due to our error).

3. Exchanges

  • Exchanging an Item: We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: 4040 Kenwood Place, Fort Lauderdale, Florida, United States.

4. Shipping Returns

  • Return Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
  • Shipping Costs on Approved Returns: If you receive a refund, the cost of return shipping will be deducted from your refund.
  • Return Address: To return your product, you should mail your product to: 4040 Kenwood Place, Fort Lauderdale, Florida, United States.

5. Late or Missing Refunds

  • Processing Time: If you haven’t received a refund yet, first check your bank account again.
  • Contacting Your Bank: Then contact your credit card company, as it may take some time before your refund is officially posted.
  • Further Assistance: If you’ve done all of this and you still have not received your refund, please contact us at [email protected].